Why do I need a system to tell me my house needs upkeep?
The last thing you want is a useless app to tell you that you need to clean your toilets, and a coach to help get you there. Upkeepr's New Homeowner Concierge Service is designed to get you up and running quickly with a system that will help you take care of the things that aren't so obvious as daily housekeeping, that if forgotten, will hit you hard, with an unexpectedly large repair expense. Your fast track to success will help you be productive quickly, see lasting results, and protect you from loss. After your coach sets you up, from there it's just maintenance, so to speak. You'll spend less time worrying and more time enjoying your beautiful home with your family.
What types of things can I keep track of in the app?
Keep track of anything. While the Concierge Service focuses specifically on the items that need maintenance in your home like your air conditioner or your roof, Upkeepr Premium lets you add any item at all to your maintenance list. Add items like your vehicles, pets, pool, boat, and yes, even your toilets, to the list. The Upkeepr New Homeowner Concierge Service comes with a 24-month subscription to the Upkeepr Premium app.
Is my information secure?
The security and confidentiality of your data are important to us. We apply industry best-practices to secure your data in the cloud and to protect it from those who might try to gain unauthorized access. Our combination of security measures includes secure login mechanisms, world-class secure hosting sites, and state-of-the-art data security through encryption and key vault technology.
If I get the Concierge Service today, when can I meet with my concierge?
As soon as you're ready! Once you place your order, your personal concierge will contact you via email to schedule your first video or voice call. Be prepared to move quickly because we'd like you up and running as soon as possible.
What type of information does my concierge need to set up my personalized system?
Your home is full of systems and appliances that need maintenance. You'll be asked to provide information such as when your house was built, the make, model, and year of important systems like HVAC and appliances, and other items you'd like to maintain, such as a pool or a wooden deck. Once the basic systems and structures have been added, your concierge will develop a suggested maintenance schedule for the items. We'll teach you how to add new items and activities yourself so that you can work independently and eventually use Upkeepr for all your maintenance needs.
Can I contact my concierge after my system is setup?
Yes, for a limited time you can bring all your questions to your concierge. Our technical support staff are also always here to provide on-going support.
I never stick with anything. Will I be able to make this a habit?
So, Upkeepr can be viewed as a productivity tool, and of course, you'll be able to integrate your activities into your calendar and get things done swiftly. But, Upkeepr is really designed to show you what needs to be done and how to do it, improving your home over time, and then enjoying what you've accomplished. It can really be more about life balance and taking time to enjoy the fruits of your labor than merely brute-force to-do-lists. We have people that use Upkeepr religiously, every day, to maintain their homes and keep records of what they've done, and they have great accomplishments. We also have people that set up a few activities for their items and take it slowly, taking time to relax and smell the roses, as it's a work in progress. The framework is there, and your concierge will help you begin to develop your new habit, whatever it may be. You'll be so excited with your progress it will be difficult for you to let it all slip away.
